NHTSA Complaint #734075 — 2000 PLYMOUTH VOYAGER

PRONOUNCED TIRE BOUNCE BETWEEN 45-50 MPH. TOOK TO DEALER ON FRIDAY, 5 OCTOBER. THEY DIAGNOSED 3 TIRES OUT OF ROUND. TOOK VEHICLE TO GOODYEAR AUTO SERVICE CENTER (37 E. NINE MILE RD., PENSACOLA, FL. 32514, PH. 850-479-2007) ON MONDAY, OCT 9, GOODYEAR DIAGNOSED 1 TIRE (RF) OUT OF ROUND AND 3 ALUMINUM RIMS (LF, LR, & RR) AS BEING WARPED. GOODYEAR ORDERED 3 TIRES AND CHRYSLER DEALER ORDERED 3 NEW RIMS FROM ATLANTA. CALLED BOTH THE MORNING OF OCTOBER 11 AND THEY HAD RIMS AND TIRES. PICKED UP THE RIMS AT CHRYSLER PLYMOUTH DEALER AND TOOK THEM OVER TO GOODYEAR FOR INSTALLATION. GOODYEAR MOUNTED THEIR THREE NEW TIRES ON THE THREE NEW RIMS SUPPLIED BY THE CHRYSLER DEALER AND REPLACE THEM ON THE LF, RR, AND LR. STILL HAVE A THE SAME NOTICABLE BOUNCE. MY MAJOR CONCERN IS THE FACT THAT I STARTED VACATION ON MONDAY, OCTOBER 9TH AND OUR PLAN WAS TO HEAD FOR A VISIT TO MICHIGAN. IT SNOWED LAST WEEKEND IN MICHIGAN, AND ALTHOUGH I AM ORIGINALLY FROM MICHIGAN AND DROVE ON THEIR WINTER ROADS FOR 33 YEARS, I AM CONCERNED ABOUT THE LOSS OF CONTROL ON SLIPPERY ROADS DUE TO THE WHEEL BOUNCE. THE ORIGINAL TIRES, SER #'S B276272GCW79MMSC, B276261GCW79MMSC, AND B301163GCW79MMSC ARE AT THE GOODYEAR STORE, AND THE ORIGINAL RIMS WERE RETURNED TO THE CHRYSLEY/PLYMOUTH DEALER. I DO NOT KNOW WHICH DEALER OR IF THE RIMS OR WHEELS ARE AT FAULT. I DID NOT KNOW WHERE ELSE TO TURN. WILL CALL CHRYSLER IN DETROIT TOMORROW TO SEE IF I CAN MEET WITH THE FACTORY REP THE NEXT TIME HE IS IN TOWN. HOPE THIS INFO MAY HELP OTHERS. (TIRESIZE: P215/65R15)( DOT NUMBER: TIRE SIZE: P215/65R15 )