NHTSA Complaint #10069951 — 2000 PLYMOUTH VOYAGER

WE PURCHASED THE VEHICLE BECAUSE IT ONLY HAD 21,486 AT THREE YEARS OLD AND THEY CALLED IT CERTIFIED. WHEN THE AIR CONDITIONING WENT OUT THEY REFUSED TO EVEN REIMBURSE US PART OF IT BECAUSE WE DID NOT HAVE THE EXTENDED WARRANTY. WE HAVE THE POWERTRAIN A THIS POINT UNTIL 70,000 MILES. WE HAVE HAD ENGINE KNOCKING, WHICH OUR MECHANIC ADDED AN ADDITIVE TO AND SEEMED TO GO AWAY BUT NOW AT THE END OF AUGUST SEEMS TO BE RETURNING. THE TIRES WERE TERRIBLE AT WHAT SEEMED TO US TO BE LOW MILEAGE. WE HAD SENSORS THAT WENT AND CAUSED THE TRANSMISSION TO DOWNWSHIFT SO OUR MECHANIC REPAIRED. WE HAVE SUBMITTED THAT ONE BILL TO CHRYSLER BECAUSE IT TURNS OUT IT WAS A POWERTRAIN ISSUE ON THAT. WE HAVE NOT RECEIVED REIMBURSEMENT YET. WHEN THE BRAKES WENT METAL TO METAL TOTALLY WITHOUT WARNING ON AUGUST 23 WE BEGAN TO WONDER IF OUR ODOMETER HAD BEEN TURNED BACK BEFORE WE BOUGHT IT BUT ARE NOW THINKING IT IS JUST A VERY CHEAP,SHODDY VECHICLE AND WE ARE SO SORRY WE HAVE BOUGHT IT AND WASTED THIS MUCH MONEY ON IT. WE WENT BACK TO THE DEALER, SUNCOAST CHRYSLER PLYMOUTH WHEN THE AIR WENT OUT AND THEY REFUSED TO DO ANYTHING. WE WENT BACK AGAIN TO THE GENERAL MANAGER AT THE END OF AUGUST TRYING TO FIND A WAY TO GET OUT OF THIS AND GET OUR MONEY BACK OR AT THE VERY LEAST HELP WITH THE EXTREMELY EXPENSIVE BRAKE REPAIR AND THEY SAID THERE IS NOTHING THEY CAN DO. THE ENGINE DOES NOT SOUND GOOD NOW SO WE ARE EXPECTING ANYTHING TO HAPPEN NEXT.