NHTSA Complaint #730510 — 1999 FORD EXPLORER

HEARD TIRE RECALL AUG. 9. HAD CHECKED AT FIRESTONE STORE AUG.11 AND TOLD I HAD "THE" TIRES. THEY HAD NONE TO REPLACE. WAS 176 ON A LIST OF "NO" TIRES. FILLED TIRES TO RECOMMENDED 30. DROVE SLOWLY, ONE OLD PERSON AND PURSE (SOMETIMES GROCERIES)IN CAR. WAS EXTREMELY LUCKY IN CIRCUMSTANCES. TIRE BLEW AND DID NOT HAVE TO STOP QUICKLY AND WAS ON OUTSIDE LANE OF FREEWAY IN TRAFFIC WHICH HAD THINED OUT. ROLLED INTO SERVICE LANE AND STOPPED GRADUALLY. FORD'S ROADSIDE ASSISTANCE CAME AND CHANGED THE TIRE. FORD REPLACED ALL 5 WITH GOODYEARS NEXT DAY. COST ONLY A DAYS WORK AS FORD NOT GO FOR RENT CAR.COULD HAVE EASILY BEEN WORSE..A GRANDMOTHER WITH 6 LITTLE GRANDCHILDREN AND NEW "SAFE" CAR FOR THEM.I REALLY RESENT THAT THEY SOLD ME A "SAFE" CAR AND KNEW ABOUT THE TIRES. FORD SAID THAT "TIRES" WERE NOT PART OF MY WARRANTY BUT THEY WOULD REPLACE ANYWAY. GOOD OF THEM. THEY TOLD ME THAT THEY ONLY HAD 30 TIRES TO REPLACE ON THEIR CARS AND I TOLD THEM THAT 5 OF THEM WERE MINE!!!( DOT NUMBER: TIRE SIZE: P235/75R15 )