NHTSA Complaint #894373 — 1999 FORD EXPLORER

CONSUMER HAS COMPLAINED TO DEALER THAT STEERING WHEEL SHAKES OUT OF CONTROL. STEERING MAKES DASHBOARD RUMBLE LIKE FRONT END HAS HYDRAULICS. TURNING VEHICLE RIGHT OR LEFT, STEERING SHUTTERS HARD. CONSUMER WOULD HAVE TO ADD A QUART OF POWER STEERING ONCE A WEEK. DEALER FOUND POWER STEERING LEAKING, AND REPLACED RACK AND PINION AND REALIGNED VEHICLE. ON 6-29-01, VEHICLE WAS TAKEN BACK TO DEALER FOR STILL HAVING THE PROBLEM. DEALER FOUND NOTHING WRONG WITH VEHICLE. PROBLEM HAS NOT BEEN REMEDIED. *AK THE BRAKE LIGHT SWITCH WAS INOPERATIVE CAUSING THE BRAKE LIGHTS TO BE INOPERATIVE, THE BRAKES SQUEAK AND THE DEALER TREATED THE PADS WITH AN ANTI SQUEAK SOLUTION, THE A/C BLOWS OUT WARM AIR DUE TO A LEAKY COMPRESSOR AND O-RING, THE TORQUE CONVERTER FAILED CAUSING THE TRANSMISSION TO LOCK UP, PASSENGER SIDE GOODYEAR TIRE BLEWOUT WHILE DRIVING, THE WINDOW ON THE RIGHT SIDE SHAKES WHEN GOING UP OR DOWN. NLM