NHTSA Complaint #730043 — 1997 TOYOTA AVALON

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	730043
Vehicle	1997 TOYOTA AVALON
Component	STEERING:RACK AND PINION
Date of Incident	February 17, 2000
Date Filed	September 11, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NH

Consumer Description

DEALER REPLACED THE POWER STEERING RACK BECAUSE IT WAS LEAKING. OWNER NOTICED NOISE WHILE STEERING, AND CHECKED POWER STEERING FLUID TO FIND THAT IT WAS VERY CLOSE TO EMPTY. THE DEALER DIDN'T CHARGE FOR LABOR, SO I ONLY PAID FOR THE RACK ($600.00). CONTACTED TOYOTA ABOUT A RECALL, BUT WAS TOLD THAT THERE WAS NONE, AND THAT I WAS FORTUNATE THAT THE DEALER PAID FOR THE LABOR. I AGREE THAT I WAS FORTUNATE FOR THAT, BUT FEEL THIS PART SHOULD NOT HAVE WORN OUT .

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