NHTSA Complaint #10141303 — 1997 TOYOTA AVALON

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10141303
Vehicle	1997 TOYOTA AVALON
Component	STEERING:RACK AND PINION
Date of Incident	October 31, 2005
Date Filed	October 31, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BOUGHT USED 97 TOYOTA AVALON AT 96,000 MILES COUPLE OF YEARS AGO. FROM DAY ONE, NOTICED CRANKLING AND RATTLING NOISE AT THE FRONT AND BACK. AS THE TIME WENT BY, IT GOT WORSE. FINALLY JUST HAD MY REAR STRUTS REPLACED BUT THE FRONT IS STILL BAD. EVERYTIME GOING SLOW 20/35 MPH I COULD HEAR THINGS ARE SHAKING, RATTLING. NOW THE DELAER JUST TOLD ME THAT RACK AND PINION IS LEAKING TOO. DID A SEARCH ON MY OWN ON THE INTERNET AND FOUND OUT THAT THESE HAPPEN TO BE KNOWN ISSUES WITH AVALON. HAVE HAD EVRYTHING DONE BY A LOCAL DEALER HERE IN HOUSTON BUT MUCH TO MY CHAGRIN DEALERSHIP GUYS NEVER MENTIONED OR ACKNWLEDGED THESE KNOWN ISSUES. DO WANNA GET RID OF IT BUT IT WOULD BE UNFAIR WITH THE PURCHASER. SO NOW KEEPING IT AND GOING TO REPLACE THE FRONT STRUTS WITH MOUNTS AS WELL, HOPING THAT CRANKLING AND RATTLING WOULD GO AWAY COMPLETELY. SPENDING MORE BUCK . FEEL SORRY FOR THOSE WHO BOUGHT AVALONS AT VERY LOW MILEAGE. LAST BUT NOT THE LEAST ONE CAN EASILY FIND THESE COMPLAINTS FROM DIFFERENT WEBSITES FROM LOT OF PEOPLE , I THINK ITS ABOUT TIME SOMEBODY STEPS UP AND DO SOMETHING ABOUT IT. THANKS. *NM

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