NHTSA Complaint #728799 — 2000 MERCURY MOUNTAINEER

ALTHOUGH I DO NOT HAVE THE RECALLED FIRESTONE TIRES ON MY VEHICLE, I DO NOT FEEL SAFE DRIVING IT WITH NON-RECALLED FIRESTONE TIRES. I HAVE TRIED TALKING TO FORD, MY SELLING DEALER AND FIRESTONE DEALERS TO RECEIVE CREDIT FOR MY TIRES TOWARDS THE PURCHASE OF 5 GOODYEAR REPLACEMENTS. I FEEL THAT FORD MADE THE DECISION TO PUT FIRESTONE TIRES ON MY VEHICLE AT THE FACTORY AND SHOULD BE REQUIRED TO PROVIDE CREDIT TOWARDS THE PURCHASE OF A SAFER TIRE. THIS WHOLE RECALL IS A MESS AND IS CONFUSING, I BELIEVE, ON PURPOSE. THE ONLY THING I HEAR IS HOW CONSUMERS WERE MIS-USING THE TIRES. HOW CAN YOU MISUSE A TIRE ON AN SUV? THE AUTOMAKERS SHOW THEM DRIVING ACROSS THE DESERT, UP MOUNTAINS AND THROUGH RIVERS.