NHTSA Complaint #727602 — 1997 CHEVROLET LUMINA

THE CAR CUTS OUT, HAS A MISS OR HESITATION THAT HAS NOT BEEN DETECTED ON MACHINERY.THE ENGINE WAS REPLACED, THE FUEL PUMP REPLACED, I WAS TOLD NOT TO USE BP OR SUPER AMERICA GAS, NO HIGHER THAN 87 OCTANE AND I HAVE DONE EVERYTHING RELIGIOUSLY.THE DEALER HAS HAD THE CAR ON MULTIPLE OCCASIONS & ADMITS A PROBLEM.I BECAME SO FRUSTRATED THAT I FILED A COMPLAINT WITH THE OHIO ATTORNEY GENERAL'S OFFICE.AUTOMOBILE COMPLAINTS ARE OUTSOURCED AND "AUTOCAP" HAS BEEN WORKING TO RESOLVE THE PROBLEM.HOWEVER, AFTER A YEAR I REMAIN FRUSTRATED.I HAVE NARROWLY ESCAPED AT LEAST TWO ACCIDENTS BECAUSE OF THIS HESITATION & THEN PRESSING THE GAS & TAKING OFF WITH A VENGENCE.THIS CAR IS DEFINATELY AN UNSAFE VEHICLE BUT I HAVE COME ACCUSTOMED TO DRIVING IT AS I HAVE NO ALTERNATIVE.HOWEVER, MY YOUNGEST SON JUST RECEIVED HIS DRIVING PERMIT & I AM SCARED TO DEATH TO LET HIM DRIVE THIS CAR.THE DEALER INSTALLED A COMPUTER AT ONE TIME WHICH RECORDED 3 INCIDENTS OF THE PROBLEM.HOWEVER, UPON RETRIEVING THE DATA, THE DEALER CLAIMS THERE WAS DATA.THEY ALSO REPORT PROBLEMS WITH THE COMPUTERS & QUITE FRANKLY I DON'T BELIEVE THEY KNOW HOW TO USE THEM.AT ONE POINT THE DEALER OFFERED TO TAKE THIS VEHICLE OFF MY HANDS & PUT ME IN EITHER ANOTHER '97 FOR AN ADDITIONAL $1000 OR A NEW CAR FOR $349/MO.DUE TO CREDIT PROBLEMS (A LONG STORY BUT I'VE WORKED 2 JOBS FOR THE PAST 11 YEARS AFTER A PLANT CLOSING WHERE MY HUSBAND & I BECAME DISPLACED WORKERS.WE SURVIVED ON MY CREDIT CARDS AS MY HUSBAND HAD PROBLEMS EMOTIONALLY & MENTALLY DEALING WITH BEING UNABLE TO PROVIDE FOR HIS FAMILY.HE MADE LESS THAN $2000 SEVERAL YEARS & I BECAME THE SOLE PROVIDER.I WOULDN'T CALL LIVING IN A $60,000 HOME LIVING LAVISHLY SO YOU CAN SEE WE DIDN'T GET EXTRAVAGENT!)I CANNOT GET A LOAN.HOWEVER, I AM WORKING TO REPAY MY DEBTS & REBUILD MY CREDIT.THE CONSTANT WORRY OF DRIVING AN UNSAFE VEHICLE IS DRIVING ME INSANE.ANY ASSISTANCE YOU MAY PROVIDE WOULD BE GREATLY APPRECIATED.THANK YOU FOR YOUR TIME.