NHTSA Complaint #10935984 — 1997 CHEVROLET LUMINA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10935984
Vehicle	1997 CHEVROLET LUMINA
Component	AIR BAGS
Date of Incident	April 16, 2012
Date Filed	December 17, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DASHBOARD COVER ON PASSENGER SIDE AIRBAG HAS DETACHED/PULLED AWAY AND BUCKLED UP FROM THE FOAM AIR BAG CASING. GM/CHEVROLET WAS NOTIFIED OF THE PROBLEM VIA PHONE. THE RESPONSE GIVEN BY GM/CHEVROLET REPRESENTATIVE WAS THAT THE CAR WAS TOO OLD TO WARRANT THEIR ATTENTION/REPAIR. THIS DOES NOT ANSWER THE QUESTION, IF THE AIR BAG WILL DEPLOY PROPERLY. THE CHEVROLET DEALERSHIP STATED THAT THEY WOULD REPLACE AND PAINT IT AT COST AND04/16/2012 LABOR PAID BY CUSTOMER. AUTO INSURANCE HAS REFERRED THE PROBLEM TO THE MANUFACTURER. THIS PROBLEM HAS BEEN PROGRESSIVE IN NATURE, BEGINNING APPROXIMATELY 4 YEARS AGO.

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