NHTSA Complaint #727407 — 1999 FORD EXPEDITION

TIRE DEFECT: DRIVING UNDER NORMAL CONDITIONS WITH MY FAMILY OF FIVE WE HEARD A "BANG" AND REALIZED THE REAR RIGHT TIRE HAD BLOWN. BECAUSE OF THE SEVERITY OF THE BLOW OUT WE FELT IMMEDIATELY THAT THIS WAS A MANUFACTURING DEFECT AND EXPRESSED OUR CONCERN TO NEMER FORD. THE FORD EXPEDITION HAS NEVER BEEN USED FOR ANY OFF-ROAD PURPOSE. NEMER FORD REFUSED TO DO ANYTHING AND SIMPLY REFERRED US TO THE FIRESTONE DEALER. WE CONTACTED OUR LOCAL FIRESTONE DEALER AND THEY TOLD US IT MUST HAVE BEEN PUNCTURED, WHICH WE KNEW WAS NOT TRUE. WE HAVE NOT REPLACED THE TIRE AND STILL HAVE THE ORIGINAL TIRE TO PROVE TO SOMEONE THAT THE TIRE IS DEFECTIVE! FIRESTONE TOLD US WE NEEDED TO PURCHASE ANOTHER TIRE, I WILL NOT RISK MY FAMILY'S SAFETY BY PURCHASING ANOTHER FIRESTONE PRODUCT.( DOT NUMBER: TIRE SIZE: P265/70R )