NHTSA Complaint #726750 — 1999 FORD EXPLORER

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	726750
Vehicle	1999 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	April 29, 1999
Date Filed	August 22, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

MY EXPLORER HAS HAD THE SAME RECURRENT PROBLEM FOR 16 MONTHS. I HAVE HAD IT TO THE DEALER 8 TIMES. THEY HAS NUMEROUS FIXES AND NONE OF THEM HAVE SOLVED THE PROBLEM. THE CAR HAS TO BE GIVEN GAS AT START UP. AFTER START UP IT IDLES ROUGHLY AND HESTITATES UPON ACCELERATION FOR THE FIRST MILE OR SO. IT DOES NOT EXHIBIT THIS PROBLEM EVERY DAY. AT THIS POINT FORD HAS TOLD ME THEY DO NO KNOW HOW TO FIX THE PROBLEM. THEY GAVE ME A COPY OF TECHNICAL SERVICE BULLETIN 13335 WHICH STATES NO FURTHER REPAIRS ARE TO BE DONE AND THE PROBLEM HAS BEEN SENT TO QSF FOR REVIEW. MEANWHILE MY VEHICLE DOES NOT RUN PROPERLY AND I BELIEVE IT IS A SAFETY ISSUE DUE TO THE HESITATION UPON ACCELERATION. HAVE OTHERS COMPLAINED OF THIS PROBLEM? WHAT CAN I DO IN ORDER TO GET MY VEHICLE RUNNING CORRECTLY? PLEASE GIVE ME ANY INFORMATION WHICH IS AVAILABLE. THANK YOU. *AK

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