NHTSA Complaint #726098 — 1999 JEEP GRAND CHEROKEE

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR issue reported to NHTSA

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Complaint Details

ODI Number	726098
Vehicle	1999 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Date of Incident	July 5, 2000
Date Filed	August 22, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

BRAKE ROTORS WARPED, AND SUBSEQUENTLY REPLACED WITH SAME QUALITY, THUS ARE WARPED AGAIN, CAUSING SEVERE SHAKING TO FRONT END UPON BRAKING. MFG. ZONE MGR REFUSES TO CORRECT SITUATION, STATING IT IS WEAR AND TEAR, (NHTSA CAMPAIGN-00V136000). STARTER DRAGS INTERMITTENTLY UPON STARTING WITH A COMPLETE FAILURE AT 500 MILES. MFG WILL NOT REPLACE STARTER UNTIL IT COMPLETELY FAILS AGAIN. HEAT IS RESRICTED TO DRIVERS FEET, AND HIGH PITCHED SOUND IS HEARD AS A RESULT OF THE RESTRICTION. MFG. TECH SERVICE BULLETIN ON FILE FOR PROBLEM, BUT DEALER CALLS IT NORMAL. REMOTE CONTROL MEMORY SIDE VIEW MIRRORS WILL NOT RESET TO PROPER POSITIONS, THUS CAUSING A SAFETY ISSUE, AS MIRRORS ARE NEVER IN THE SAME PLACE TWICE. DEALER OBSERVED PROBLEM AND DISREGARDED SAME. PITTSBURGH ZONE MANAGER CONTACTED BY DEALER. MGR REFUSES TO DO ANYTHING, EVEN THOUGH SAFETY ISSUES ARE INVOLVED, AS WITH BRAKES, MIRRORS, AND STARTING PROBLEM. *AK

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