NHTSA Complaint #724556 — 1996 GMC SUBURBAN

ELECTRICAL SYSTEM:12V/24V/48V BATTERY issue reported to NHTSA

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Complaint Details

ODI Number	724556
Vehicle	1996 GMC SUBURBAN
Component	ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Date of Incident	November 10, 1999
Date Filed	June 30, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

VEHICLE BATTERY WENT BAD. DEALER REPLACED BATTERY WITH NEW GMC ORIGNAL AND REPLACED ALTERNATOR. NEW BATTERY FAILED MONTHS LATER. POSITIVE TERMINAL ON BATTERY LEAKED AND DESTORYED CONNECTOR. FAILED WHLIE DRIVING CAR ON INTERSTATE AT 65MPH. TOTAL ELECTRICAL FAILURE WAS ABLE TO PULL OVER. CAR STATRED BACK UP. FAILURE WAS ON AND OFF AND HARD TO DETECT. FINALLY FAILED FOR GOOD FEW DAYS LATER. DEALER WANTED TO CHARGE $600 FOR NEW CABLES & BATTERY. BATTERY DESTORYED ALL POWER CABLES. HAD "COMING TO JESUS" TALK WITH DEALER. WASN'T GOING TO PAY FOR DAMAGE THAT WAS DONE BY THEIR BATTERY THAT THEY INSTALLED UNDER WARRANTY. AGREED PAINFULLY TO PAY FOR NEW BATTERY ($79). INSTALLED INTERSTATE BATTERY INTEAD. NO PROBLEMS SINCE.

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