NHTSA Complaint #724226 — 1997 FORD TAURUS

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	724226
Vehicle	1997 FORD TAURUS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 15, 2000
Date Filed	June 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

EXPERIENCED TRANSMISSION HESITATION WHILE SLOWING DOWN INTO A TURN AND ROUGH TRANSITION ( BANGING) WHEN REAPPLYING ACCELERATION COMING OUT OF THE TURN. FORD DEALER REPORTS AFTER DIAGNOSTIC AND TEAR DOWN THAT PROBLEM WAS IN TRANSMISSION FORWARD CLUTCHES AND TORQUE CONVERTOR AND NEEDED REPLACEMENT. TRANSMISSION ONLY HAS 48500 MILES AND ONLY 3 YEARS OLD. PROBLEM STARTED ABOUT 46000 MILES WITH ONLY SUBTLE ROUGH TRANSIENT SHIFTING AT FIRST. PROBLEM GREW WORSE WITH BANGING AND WHOLE CAR VIBRATION AT TIMES. FORD CUSTOMER SERVICE CENTER HAS BEEN CONTACTED AND WILL CONTACT SERVICE MANAGER FOR A DETAILED EXPLANATION OF WHAT COULD HAVE CAUSED PROBLEM SO THAT A DECISION CAN BE REACHED FOR AN OUT OF WARRANTY COMPONENT FINANCIAL ASSISTANCE SITUATION. *AK

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