NHTSA Complaint #724095 — 1995 CHEVROLET LUMINA

WHEN THE WHEEL PROBLEM OCCURED I FIRST THOUGHT I HAD A LOW TIRE. I STOPPED AND CHECKED ALL MY TIRES AT A SEVICE STATION. THEY WERE NOT LOW AND THERE WAS NO INDICATION THAT THE LUGS WERE LOOSE. WHEN I WAS ALMOST HOME, THE WHEEL PROBLEM BECAME WORSE I SLOWED DOWN AND GOT HOME. I CALLED A WRECKER DRIVER HE HAD TO BACK IT UP TO PUT IT ON THE WRECKER. HE SAID IT WAS IN THE WHEEL BUT DID NOT SAY THE LUGS WERE LOOSE. I HEARD METAL CLANKING. ON THE CAR CENTRAL RECALL LIST THE BALL BEARING CAN FAIL AND CAUSE THE LUGS TO LOOSEN ACCORDING TO A CONSUMER COMPLAINT ON YOUR WEB SITE. WHY WAS THIS NOT REPAIRED BEFORE I GOT THE CAR. THERE IS A RECALL ON THIS. WHY DID THE DEALER NOT KNOW ABOUT THE RECALL? WHAT GOOD IS RECALLS IF THE DEALERS AND CAR MAKERS ARE NOT NOTIFYNG PEOPLE ABOUT THEM? I HAVE A GM WARRANTY THAT I PAID 600.00 FOR THEY WOULD NOT PAY ON THIS. THIS COULD HAVE BEEN SERIOUS HAD I BEEN GOING FASTER. AT BEATTY CHEVROLET THEY TRIED TO SAY I HAD LET THE LUGS GET LOOSE. IT HAPPENED TO FAST FOR THE LUGS TO HAVE BEEN LOOSE WHEN I BOUGHT IT AT INTERSTATE MOTORS. CONSUMER LAWS HAVE GOT TO BE ENFORCED. AMERICAN LIVES DEPEND ON THIS. THANK YOU FOR YOUR TIME AND EFFORT ON THIS MATTER. MARGARET WEST. *AK