NHTSA Complaint #723918 — 1995 CHEVROLET CAPRICE

CAR BEGAN TO VIBRATE BADLY AT ELEVEN THOUSAND MILES THOUGHT IT WAS A FRONT END PROBLEM TOOK IT BACK TO BOBBARROWS JUNE 1998 UNDER THE EXPRESS WARRANTY ON THE CAR. SAID TO HAVE BEEN REPAIRED, SAME STORY TWENTY TIMES PLUS OVER THE NEXT TWO YEARS. REPLACED NEW TRANSMISSION NEW DRIVE SHAFT AND UMPTEEN OTHER PARTS.NEW TRANSMISSION DAMAGED BY THE VIBRATING DRIVE SHAFT HAD TO HAVE REAR SEAL REPLACED.CAR VIBRATES QUITE VIOLENTLY AT SPEEDS FROM 25 TO 55 MILES PER HOUR WORSE IN OVERDRIVE THAN STANDARD DRIVE.BARROWS AND CHEVROLET NOW TELL ME THAT THE PROBLEM IS MINE, THAT THEY HAVE NO IDEA WHAT IS WRONG WITH THE CAR AND NEVER HAVE KNOWN WHAT WAS CAUSING THE PROBLEM. THE VIBRATION IS BECOMING PROGRESSIVELY WORSE. IT IS A DANGEROUS CAR TO DRIVE AND IS STILL UNDER WARRANTY BEECAUSE OF THE FREEZING OF THE EXPRESS WARRANTY WHEN THEY FAILED TO REPAIR IT.IN JULY 99 WHEN THEY WERE GIVEN THE ULTIMATUM OF THAT BEING THE LAST CHANCE TO FIX IT.CHEVROLET AND BARROWS HAVE FAILED TO LIVE UP TO THE ORIGINAL WARRANTY ON THIS CAR. BECAUSE IT IS SO NERVEWRACKING TO DRIVE I HAVE ONLY MANAGED TO DRIVE IT 21000 MILES IN FOUR YEARS BETWEEN REAPAIRS AT SOMETHING LIKE TWO WEEKLY INTERVALS. I WINDER HOW MANY MORE THERE ARE OUT THERE LIKE THIS ONE OR WHETHER BARROWS IS JUST INCOMPETENT. THEY HAVE BEEN BACKED UP BY CHEVROLET TECHNICAL SERVICES EVERY STEP OF THE WAY.*AK