NHTSA Complaint #723763 — 1997 CHEVROLET LUMINA

HAD FRONT BRAKE PADS INSTALLED DUE TO LIGHT SQUEAL VERY NEXT DAY OF ONSET,ROTORS WERE TURNED,AND BACK BRAKES CLEANED.HAD TO RETURN TO PLACE OF SERVICE DUE TO NOISE COMING FROM REAR BRAKES.WAS TOLD DRUMS NEEDED TO BE TURNED.THEN VIBRATION OF BRAKE PEDAL NOTICED NEXT DAY AGAIN,RETURNED AND WAS TOLD WARPED DRUMS AND WERE RE-TORQUED? STILL VIBRATION WITH PEDAL.WAS TOLD UNSURE WHY.THEN AT SPEEDS OF 40 MILE PER HOUR OR MORE BAD VIBRATION WHEN BRAKING,AND SCREECHING NOISE UPON SUDDEN STOPPING.TOOK TO DEALER WAS TOLD BRAKES PADS ARE FINE WAS TOLD FRONT ROTORS OUT OF ROUND,BUT ADVISED NOT TO RE-TURN THE ROTORS DUE TO LIFESPAN OF ROTORS AFTER HAVING THEM TURNED TWICE?I WAS TOLD THAT IT POSES NO SAFETY THREAT,AND THAT THE SCREECHING NOISE WAS THE FRONT SUSPENSION,THET WITH THESE LUMINAS,THAT HAS BEEN A PROBLEM,DEALER SAYS WHEN THESE CARS ARE "LIFTED" FOR REPAIR THE "RUBBER" AROUND THEM GIVES OUT AND THEY DON'T KNOW EXACTLY WHY.COSTLY REPAIR! DEALER SAID IT IS NOTHING ANYONE DID BUT A RESULT OF HAVING THE CAR "LIFTED" UP IN THE AIR BY THE RACK. I NEVER HEARD OF SUCH A THING AND AM WONDERING IF THIS HAS EVER BEEN REPORTED,AND ALSO WHY THE ROTORS WOULD BE "OUT OF ROUND" WHEN THE BRAKE PADS WERE NOT WORN COMPLETELY! *AK