NHTSA Complaint #723732 — 1998 VOLKSWAGEN PASSAT SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Complaint Details

ODI Number	723732
Vehicle	1998 VOLKSWAGEN PASSAT
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Date of Incident	May 1, 2000
Date Filed	June 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

A CREAKING NOISE THAT HAS STEADILY BECOME WORSE. I WAITED UNTIL MY 25K MILEAGE CHECKUP FOR DEALER TO LOOK AT IT,AND HE INFORMED ME OF THE WEAKENED LOWER CONTROL ARMS. MECHANIC TELLS ME IT WILL STEADILY GET WORSE AND WILL NEED TO BE REPLACED. COST $940. WARRANTY EXPIRED AT 24K MILES AND 5/30/00. I HAD BROUGHT MY CAR IN AT 24,498 MILES ON 6/7/00..AGAIN BECAUSE I DIDN'T REALIZE THE EXTENT OF THE PROBLEM (THIS HAS NEVER HAPPENED TO ME BEFORE) AND THOUGHT IT WOULD BE AN EASY FIX AT THE 25K CHECKUP. DEALER WILL NOT COVER COST UNLESS VW AMERICA AUTHORIZES IT SINCE IT IS 'OFFICIALLY' PAST THE WARRANTY DATES & MILEAGE WHEN I BROUGHT IT IN. I'VE RESEARCHED THIS PROBLEM WITH OTHER '98 PASSAT OWNERS ON THE INTERNET (VW VORTEX FORUMS) AND THIS IS A RECURRING PROBLEM AMONG MANY OWNERS. I PLAN TO CALL VW AMERICA TO LOBBY AN EXCEPTION TO MY WARRANTY. *AK

Related Complaints for the 1998 VOLKSWAGEN PASSAT

Other SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Complaints

#10121328 — May 18, 2005 — THE LOWER CONTROL ARMS ON MY 1998 VW PASSAT ARE DEFECTIVE AND DANGEROUS ACCORDING TO MY MECHANIC. VW REFUSES TO REPLA...

#10113821 — March 31, 2005 — 'RECALL CAMPAIGN' FOR VOLKSWAGEN PASSATS FRONT SUSPENSION LOWER CONTROL ARMS. *BF THIS PROBLEM HAD CAUSED EXTENSI...

#10116073 — March 30, 2005 — MY LOWER FRONT CONTROL ARMES ARE VERY SQUIKY AND BOLT JOINT BOOTS ARE RIPPER. I WAS ABOUT TO REPLACE THE MYSELF BUT J...

#10022278 — January 7, 2005 — FAULTY LOWER CONTROL ARM . *MR THE CONSUMER HEARD A NOISE COMING FROM THE FRONT SUSPENSION. *JB

#10105734 — January 4, 2005 — DEC 2004, THE DRIVER SIDE LOWER CONTROL ARM SNAPPED IN TWO, SENDING THE FRONT END OF MY CAR TO THE GROUND. LUCKILY, ...

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