NHTSA Complaint #723111 — 1996 DODGE INTREPID

STEERING:RACK AND PINION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	723111
Vehicle	1996 DODGE INTREPID
Component	STEERING:RACK AND PINION
Date of Incident	August 1, 1998
Date Filed	May 31, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

MY PROBLEM STARTED OUT WITH THE STEERING MAKING A POPPING NOISE WHEN TURNING TO THE LEFT. THIS PROBLEM HAD WORSENED TO A POINT WHERE THE STEERING WOULD LOCK UP AT A CERTAIN POSITION WHILE TURNING LEFT. IT GRADUALLY PROGRESSED TO BE A SAFETY ISSUE AND ALSO STARTED TO BE A PROBLEM WHEN TURNING RIGHT. NOW THIS PROBLEM IS SO BAD MY WIFE REFUSES TO DRIVE THE CAR AT ALL, ESPECIALLY IF THE CHILDREN ARE IN THE VEHICLE. I HAD JUST NOTICED RECENTLY THAT THE MIDDLE PORTION OF THE GEAR RACK, WHERE THE TIE RODS CONNECT, IS VERY LOOSE. IT ALMOST SEEMS THAT THE RACK MAY BE BROKEN AT THAT AREA. THE CAR HAS NEVER BEEN IN ANY ACCIDENT AT ALL. IT IS OBVIOUS TO ME THAT THIS PART IS DEFECTIVE, AND MAY BE A HAZARD TO THE VEHICLE OCUPANTS AS WELL AS PEOPLE IN OTHER VEHICLES. THIS DEFECT HAS THE POTENTIAL FOR LOSS OF STEERING CAPABILITIES AT ANY TIME. *AK

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