NHTSA Complaint #722705 — 1997 DODGE STRATUS ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	722705
Vehicle	1997 DODGE STRATUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 30, 2000
Date Filed	May 19, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY HEAD GASKET BLEW OUT WITH 84,000 MILES. CAR IS ONLY 3 YEARS OLD. I OWNED IT FOR 2 YEARS. I TOOK IT TO A MECHANIC AND 2 DODGE DEALERSHIPS. THE FIRST DODGE DEALERSHIP HAD MY CAR FOR OVER 6 WEEKS THEY COULD NOT FIX IT AFTER THE HEADGASKET WAS REPLACED. BASICALLY THE HEAD GASKET WAS REPLACED ALONG WITH TIMING BELT. AFTER THAT THE CAR WOULD NOT START. THE DEALERSHIP COULD NOT FIX IT. PLUS I HAD TO PAY FOR A COMPUTER,WHICH DID NOT FIX THE PROBLEM. THE MONEY WAS NON REFUNDABLE. THE CAR WAS TAKEN TO A SECOND DODGE DEALERSHIP IN WHICH THEY HAD IT FOR ABOUT 5 WEEKS. THEY FIXED THE PROBLEM SAYING IT WAS ELECTRICAL. I HAD TO PAY OVER 450 DOLLARS FOR THAT. THE TOTAL I PAID WAS OVER 1200 DOLLARS. I THINK ITS PRETTY BAD THAT THE DEALERSHIP COULND NOT EVEN FIX IT! IT SEEMS TO RUN ALL RIGHT NOW. IVE READ HOW A LOT OF THESES DODGE MODELS I.E. 2.4 LITER ENGINES HAVE A MAJOR CORROSION PROBLEM THAT THE DODGE COMPANY FAILS TO TELL ANYBODY ABOUT OR EVEN TRY TO FIX IT. I HAD TO PAY OUT OF MY OWN POCKET. *AK

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