NHTSA Complaint #722395 — 1997 FORD TAURUS

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	722395
Vehicle	1997 FORD TAURUS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 12, 1999
Date Filed	May 19, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	RI

Consumer Description

TRANSMISSION STARTED TO FAIL BY NOT GOING INTO GEAR IN THE MORNING, IT THEN WOULD NOT GO ABOVE 20 MPH AND HAD TO BE TAKEN BACK TO WHERE I PURCHASED IT AFTER I CONTACTED FORD AND THEY DID NOT WANT TO HELP AND BASICALLY DID NOT WANT ANY PART OF MY PROBLEM. WHEN I ASKED FORD IF ALOT OF TAURUS' HAVE THIS PROBLEM THEY REFUSED TO RELEASE THAT INFORMATION. I THINK I HAVE A ROGHT TO KNOW SINCE I AM AN OWNER OF A TAURUS AND I STILL OWE A VERY LARGE SUM OF MONEY ON THIS CAR. I THEN CHECKED IN TO IT MYSELF AND FOUND MIND-BOGGLING STORIES OF HOW FORD WILL NOT MAKE GOOD ON THESE TAURUS'. THERE ARE SO MANY PEOPLE WHO ARE STUCK WITH THIS TYPE IF CAR WITH A BAD TRANSMISSION IT IS HORRIBLE, A MULTI-MILLION DOLLAR CO. WILL NOT MAKE GOOD ON THESE CARS THEY KNOW ARE BAD. *AK

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