NHTSA Complaint #719994 — 1996 FORD THUNDERBIRD ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	719994
Vehicle	1996 FORD THUNDERBIRD
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 19, 2000
Date Filed	March 12, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

IN 1998 I STARTED HAVING CAR PROBLEMS, A MECHANIC TOLD ME THAT FLUID WAS GETTING PAST THE HEAD GASKET. IN JANUARY OF 1999 I HAD TO HAVE THE ENGINE REPLACED BY HERITAGE FORD. I RECENTLY READ AN ARTICLE IN THE PAPER THAT SAID THERE WAS A DEFECT IN THE 3.8L MOTORS CAUSING THIS TO HAPPEN. I CALLED FORD MOTOR CO. & HERITAGE FORD & WAS TOLD THAT SINCE MY CAR WASN'T ON THEIR LIST THEY CAN'T HELP ME. THEY HAVE ALREADY ANNOUNCED PUBLICLY THERE IS A DEFECT WITH THE SAME MOTOR WE HAD & I FEEL THEY SHOULD REIMBURSE US ALSO,NOT BECAUSE OF THE MODEL OF OUR CAR BUT THE KIND OF MOTOR THEY SOLD US. WE HAVE HAD NUMEROUS PROBLEMS SINCE THEY INSTALLED THE NEW MOTOR, & HAVE HAD TO BRING THE CAR BACK AT LEAST 5 TIMES & OF COURSE PAY A BILL EACH TIME, THE CAR STILL SPITS & SPUTTERS IN HOT WEATHER. CAN YOU HELP US??? *AK

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