NHTSA Complaint #718954 — 1997 CHEVROLET SUBURBAN

SUBJECT VEHICLE HAS PULLED, SEVERELY, TO THE RIGHT SINCE PURCHASE. THE SALEMAN SAID AN ALIGNMENT WOULD FIX THE PROBLEM. THE VEHICLE HAS BEEN REALIGNED THREE OR FOUR TIMES, THE STEERING WHEEL SENSOR HAS BEEN REPLACED AND THE CASTOR ADJUSTED. THE SERVICE DEPARTMENT DOESN'T SEEM TO KNOW WHAT ELSE TO DO. THE VEHICLE STEERING CONTINUES TO PULL DANGEROUSLY TO THE RIGHT, ESPECIALLY WHEN DRIVING ON A ROAD (INTERSTATE OR LOCAL) WHICH HAS BEEN SLOPED IN THAT DIRECTION. THE STEERING WHEEL CONSTANTLY PULLS IN A CLOCKWISE DIRECTION. WHEN DRIVING IN TOWN OR ON THE INTERSTATE, IF THE STEERING WHEEL WERE TO SLIP OUT OF YOUR HAND OR YOU WERE TO LET GO OF THE STEERING WHEEL FOR A SECOND, THE VEHICLE WOULD RUN OFF THE ROAD. THE STEERING ALSO FEELS UNSTABLE AND VAGUE WHEN DRIVING ON THE INTERSTATE. *AK