NHTSA Complaint #716804 — 1994 DODGE INTREPID

DRIVER'S POWER SEAT CRACKED IN TWO:THE SEAT BACK CRACKED AWAY FROM THE SEAT BACK CAUSING THE SEAT TO LURCH BACKWARD. AT THIS POINT THERE WAS NO SUPPORT ON THE RIGHT SIDE OF THE DRIVERS SEAT. THE MOTION CAUSED ME TO VERE TO THE RIGHT - ALMOST HITTING ANOTHER CAR. THE CAR IS NOW ALMOST UNDRIVABLE DUE TO THE LACK OF SUPPORT THE SEAT IS SUPPOSTED TO DO. WHEN THE SEAT LURCHED BACKWARD, I PULLED MY LOWER BACK IN AN ATTEMPT TO STAY IN AN UPRIGHT POSITION. NOW I KNOW THAT CHRYSLER-DAIMLER DOES NOT CARE ABOUT ME OR MY CAR BECAUSE I HAVE BEEN IN TO THE DEALER WHO WANTS NO RESPONSIBILITY FOR THIS MANUFACTURERS DEFECT. THE DEALER AND THE CUSTOMER ARBITRATION BOARD AT CHRYSLER BOTH WANT NOTHING TO DO WITH ME. I POLITELY ASKED THEM WHY THIS WILL NOT BE REPAIRED FOR FREE AND THE RESPONSE WAS - PAY @$650.00 OR DO NOT BOTHER US WITH THIS PROBLEM. I PAID FOR THE ESTIMATE AND LEFT VERY UNHAPPY. CURRENT MILEAGE AT ESTIMATE 68699 AND DATE OF ESTIMATE 1/3/00. PLEASE RESPOND TO THIS DEFECT REQUEST - IT WOULD BE MUCH APPRECIATED. MANY OTHERS SEEM TO HAVE THIS SAME PROBLEM WITH THE 94 INTREPID. ALSO. IT IS FUNNY THAT ALL THE SALVAGE YARDS HERE IN TUCSON EITHER ARE MISSING THE POWER FRONT SEAT OR THE ONE'S THAT ARE STILL IN THE CAR ARE ALLREADY CRACKED OR BROKEN THROUGHT AT THE SEATBACK SUPPORT AT THE TRACK RAIL. HELP ME IF YOU CAN, BUT PLEASE REPOND TO THIS. *AK