NHTSA Complaint #716739 — 1993 CHRYSLER NEW YORKER

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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1 Injury Vehicle Towed

Complaint Details

ODI Number	716739
Vehicle	1993 CHRYSLER NEW YORKER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 1, 1999
Date Filed	January 2, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

AFTER SEEING RECALL ON INTERNET I TOOK AUTO TO LOCAL DEALER FERMAN CHRYSLER, NPR<FL WITH NOTICE SAID THEY DIDN'T KNOW ABOUT IT AND HAD NO PARTS THO SHOWED HIM PRINTOUT ABOUT THE RECALL. NEVER RECEIVED LETTER FROM MFR. MOTOR MOUNT HAS BEEN BANGING SINCE AROUND SEPT. AND CHUGGING HAD A TUNEUP TO FIX AND FERMAN CHGD ME 153. TO FIX SPARKPLUG FIT AND WROTE ON FORM THAT MY MOTOR MOUNT WAS SHAKING WITHOUT ATTEMPT TO FIX. SVCMAN EXTREMELY RUDE SAID HE DIDN'T HAVE TIME TO CHECK BRAKES & I WAS HOLDING UP THE LINE (MY APPT. WAS AT 9 AM I WAS THERE ON TIME) SAID HE MIGHT TAKE A LOOK AROUND NOON IF THEY COULD (I HAD TO LEAVE IT OVERNITE )IF I HAVE ADDITIONAL DAMAGE FROM THIS MOTOR MOUNT THING ARE THEY RESPONSIBLE?? I REPORTED THE SVC REP TO THE MGR WHO WAS NICE BUT STILL NO FIX!!!! UI T TO I. *AK

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