NHTSA Complaint #716697 — 1999 FORD EXPEDITION

ELECTRICAL SYSTEM:HORN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	716697
Vehicle	1999 FORD EXPEDITION
Component	ELECTRICAL SYSTEM:HORN
Date Filed	December 31, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

ONLY A VERY SMALL AREA ON STEERING WHEEL IS DESIGNATED FOR HORN. HAVE BEEN IN SEVERAL SITUATOINS WHERE I NEEDED TO HONK THE HORN QUICKLY AND HIT THE STEERING WHEEL HARD WITH PALM OF HAND AND THE HORN DID NOT SOUND. YOU MUST LOOK DOWN AND FIND THE TINY HORN SYMBOLS THAT ARE THE SAME COLOR AS THE STEERING WHEEL AND PRESS HARD WITH ONE OR TWO FINGERS. NOT A VERY USER-FRIENDLY DESIGN TO SAY THE LEAST. THE FORD DEALER AND FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE ANY ISSUE WITH THE HORN DESIGN. *AK

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#850760 — October 14, 1999 — WHENEVER THE HORN, LOCATED ON STEERING WHEEL, IS HIT WITH HEAL ON HEAL IT FAILS TO WORK. ONLY IT HAS WORKED WHEN SM...

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