NHTSA Complaint #10124697 — 1999 FORD EXPEDITION

1999 FORD EXPEDITION EXPERIENCING PROBLEMS WITH THE HEAD GASKETS. *MR THE CONSUMER FELT THAT THE ENGINE SHOULD BE REPLACED AT NO COST. THE PASSENGER SIDE HEAD GASKET LEAKED OIL BADLY. FORD REPLACED THE HEAD GASKET ONCE WHILE UNDER THE MANUFACTURER 36K MILE WARRANTY. THE HEAD GASKET WAS REPLACED AGAIN AT THE CONSUMERS EXPENSE BECAUSE THE LEAK RESUMED. THE CONSUMER WAS INFORMED BY THREE DIFFERENT FORD TECHNICIANS THAT THE OIL PASSAGE IN THE BLOCK OF THE ENGINE WAS SO CLOSE TO THE EDGE OF THE BLOCK THAT A HEAD GASKET WOULD HAVE A PROBLEM PREVENTING OIL FROM LEAKING OUT AND FORD DEVELOPED 2 OR 3 REVISED HEAD GASKETS TO ADDRESS THE PROBLEM SINCE 1999. AFTER TH SECOND REPAIR OFTHE HEAD GASKET, ONE OF THE HEADS LEAKED ANTI-FREEZE. OTHER PROBLEMS WERE: AN INOPERATIVE HORN, TRANSMISSION SHIFTING MADE A WHINING NOISE AND THE VEHICLE WOULD NOT HEAT UP WHEN AT ZERO. *SC *JB