NHTSA Complaint #716693 — 1990 CHEVROLET LUMINA

THIS IS THE SECOND TIME IT HAPPENED. THE FIRST TIME WAS ON DECEMBER 2, 1997. THE DEALER NEVER ADMITTED WHAT THE PROBLEM WAS, BUT I PAID A $500 FEE. THEY DID NOT TELL ME THAT THERE WAS A RECALL ON THE WORK. I FOUND OUT AFTERWARDS BUT THE SERVICE MANAGER AT THAT TIME TOLD ME IT WAS NOT THE SAME PROBLEM AS THE RECALL. HE REFUSED THE REIMBURSEMENT. I WAS ALMOST IN A SERIOUS ACCIDENT DUE TO PROBLEM. I LOST ALL POWER IN THE MIDDLE OF THE INTERSECTION. WHEN I CALLED THE DEALER RICK PULLED MY FILE AND SAID IT WAS NOT THE SAME PROBLEM. HE DID NOT HAVE THE CAR TO LOOK AT BECAUSE IT HAD NOT BEEN TOWED THERE YET. I'M REALLY SHAKEN UP AND AFRAID THAT I'M GOING TO GET A HASSLE FROM JEFFERSON CHEVROLET. IN ADDITON, I WANT MY MONEY BACK FROM PREVIOUSLY. *AK