NHTSA Complaint #714860 — 1999 JEEP GRAND CHEROKEE

SINCE DATE OF PURCHASE WIPERS DID NOT FUNCTION, AIR CONDITIONER INTERMITTENTLY FAILS TO BLOW AIR FOR PERIODS UP TO 30-60 SECONDS. CAN OCCUR REPEATEDLY, WITH ONLY SECONDS IN BETWEEN. OVERHEAD COMPUTER SYSTEM REPEATEDLY SOUNDS ALARMS THAT THE LIFT GATE IS OPEN WHEN IT IS CLOSED. REAR DEFROSTER COMES ON AT ITS OWN WHIM, AND AT TIMES WILL NOT TURN OFF UNLESS KEY IS TURNED OFF. TRANSMISSION WAS REPLACED. ON BOARD PANIC SYSTEM (INTEGRATED WITH THE KEYLESS ENTRY SYSTEM) GOES OFF AT WILL, SOUNDING THE HORN AND FLASHING LIGHTS. OCCURS ALMOST CONTINUALLY WHEN VEHICLE IS LOCKED. THE BODY CONTROL MODULE WAS REPLACED, NUMEROUS ATTEMPTS AT INVESTIGATING THE WIRING, REPLACING CONNECTORS AND SENSORS HAVE STILL LEFT US WITH THE DEFECTS. THE VEHICLE IS WELL KNOWN IN THE COMMUNITY BECAUSE IT SIMPLY CANNOT BE SILENCED. WE HAVE BEEN TOLD THAT NUMEROUS OTHER 1999 AND 2000 MODELS OF GRAND CHEROKEES HAVE HAD SIMILAR PROBLEMS, ESPECIALLY WITH RESPECT TO THE TRANSMISSION WHICH HAS CAUGHT FIRE WHEN IT FAILED DURING DRIVING (AS RELATED BY A JEEP DEALER SERVICE DEPARTMENT) WE WERE LUCKY MY HUSBAND NOTICED A PROBLEM BEFORE IT REACHED THE POINT OF NO RETURN. PLEASE CONTACT IF ADDITIONAL INFORMATION IS NEEDED, WILL BE HAPPY TO PROVIDE WHATEVER IT NECESSARY TO BEGIN AN INVESTIGATION INTO THE PLAGUE KNOWN AS THE GRAND CHEROKEE. *AK