NHTSA Complaint #711688 — 1987 JEEP WAGONEER

ON A TRIP AND AT 65 MPH WENT OVER RAIL ROAD CROSSING AND AS SUSPENSION TRAVELED FELT LIKE THE DRIVE LINE WAS COMMING THROUGH THE FLOOR PAN.SOMETHING IN THE DRIVE TRAIN DID INDEED BOTTON OUT NOT THE SUSPENSION. ALSO STEERING WHEEL BROKE LOOSE ON THIS TRIP AND HAD TO BE REPAIRED BECAUSE THE BOLTS BROKE LOOSE INSIDE SHAFT AND HAS SENCE BEEN REPAIRED BUT DEVELOPED GRINDING LEAVING STOP LIGHTS.I SUSPECTED SOMETHING BOTTOMING OUT HURT TRANSMISSION,I SEARCHED THIS SITE AND DISCOVERED THE SERVICE BULLETIN ON THE TO LONG DRIVE LINE IN REAR.TOOK TO JEEP TO HAVE TRANSMISSION REPAIRED AND ASKED ABOUT DRIVE LINE BEING TO LOND AND DAMAGING THR TRANSFER CASE.THEY HAVE JEEP WEEK AND CALL SAY NOTHING AT ALL WRONG AND CHANGED FLUID AND DO AT THIS TIME SAY YES THEY KNOW ABOUT TO LONG DRIVE LINE BUT THEY DON'T THINK THATS IT AND SEND ME ON MY WAY.TRANSMISSION HEAR GEAR WHINE I SUSPECT THEY DID NOT LOOK INTO DRIVE LINE SO I ENGAGE TRANSFER CASE IN DRIVEWAY AND IT LOCKED INTO DRIVE AND EXTREAME BREAKING SOUND HEARD AND NOW DOES NOTHING BUT GRINDS.I CALL JEEP TELL I HAVE YOUR SERVICE BULLETIN ON THIS TRANSFER CASE DAMAGE WITH THE TO LONG DRIVE LINE HE SAYS LET ME SEE.I READ PART NUMBER OFF MY DRIVE LINE AND COMPAIR TO WHAT BULLETIN SAYS SHOULD BE RIGHT PART NUMBER.CLEARLY I HAVE THE TO LONG A SHAFT. JEEP DEALER SAYS OH WELL.I CALL JEEP CUST SERVICE AND EXPLAIN TO THEM.THEY SAY THERE IS NO SUCH PROBLEM WITH JEEP DRIVE LINE TO LONG AND THIS IS WAY OUT OF WARRENTY I SAY I UNDERSTAND THIS BUT HAD THE PROPER LINE BEEN INSTALLED THIS NEVER WOULD HAVE BOTTOMED OUT AND BROKE AN 1800.00 TRANSFER CASE. JEEP CORP SAYS OH WELL WE ARN'T REPLACING YOUR TRANSFER CASE AND WILL NOT EVEN HELP IT'S MY PROBLEM BECAUSE IT'S NOT WARRENTY.ACCORDING TO YOUR NOTICE #8706..ITEM#92817 DRIVE LINE COULD HAVE BROKE AND AT 65 MPH COULD HAVE POSSABLE CAUSED WRECK OR WORSE MY SON WAS IN THE REAR SEAT. JEEP DEALER HERE SAYS THEY KNOW ABOUT THE DRIVE LINES.JEEP CORP CLAIMS NO SUCH THING SO I OWN IT..YES I DO.