NHTSA Complaint #711456 — 1994 FORD EXPLORER STRUCTURE:BODY:TRUNK LID

Complaint Details

ODI Number	711456
Vehicle	1994 FORD EXPLORER
Component	STRUCTURE:BODY:TRUNK LID
Date of Incident	September 14, 1999
Date Filed	September 16, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	ID

Consumer Description

THE HYDRAULIC CYLINDER SUPPORT BRACKET ON THE REAR TRUNK LID OF THE EXPLORER SEPARATED FROM THE VEHICLE CAUSING THE TRUNK LID TO FALL ON MY WIFE. WE CONTACTED THE DEALER AND MANUFACTURER NOTIFYING THEM OF THE ISSUE AND THE SAFETY BULLETIN THAT WAS ISSUED (95I007000). THEY STATED THE TRUCK WAS 3,000 MILES OUT OF THE SAFETY MILEAGE COVERAGE AND WOULD NOT BE COVERED. THIS WAS A FORD DEFECT AND NOW IT HAS RESULTED IN AN EXTREME SAFETY HAZARD FOR OUR FAMILY AS WELL AS A POTENTIAL $1,400 REPAIR BILL.

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#713232 — October 13, 1999 — HATCHBACK ASSEMBLY FAILURE, NEAR INJURY ; "COMMON PROBLEM" SAYS DEALER

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#711555 — September 19, 1999 — DEALER KNEW OF THE PROBLEM AT TIME OF PURCHASE BUT FAILED TO DISCLOSE.

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