NHTSA Complaint #709285 — 1997 MERCURY TRACER

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	709285
Vehicle	1997 MERCURY TRACER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 23, 1999
Date Filed	July 27, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

THE CRANKSHAFT PULLEY "SEPARATED" RUINING THE BELT AND THE PULLEY, REQUIRING THAT BOTH BE REPLACED. I DID NOT THINK THAT I SHOULD HAVE THESE TYPE OF PROBLEMS WITH A CAR THAT ONLY HAD 40,600 MILES ON IT. I FEEL LIKE I SHOULD BE COMPENSATED BY THE MANUFACTURER OR THE DEALER WHO WORKED ON THE CAR. I AM RELUCTANT TO BELIEVE THAT I WILL NOT HAVE FURTHER PROBLEMS WITH THIS CAR OR THE SAME PROBLEM AGAIN. I WOULD LIKE TO KNOW EXACTLY WHY AND HOW THIS HAPPENED, OTHER THAN BEING TOLD THAT I AM NOT THE FIRST ONE IT HAS HAPPENED TO. I FEEL LIKE THIS COULD HAVE BEEN A LOT WORSE THAN IT WAS, ONLY BECAUSE I NOTICED IT WHEN I DID AND TOOK IT TO BE REPAIRED DID I NOT HAVE MORE EXTENSIVE DAMAGE THAN I DID. BUT, I STILL DON'T THINK I SHOULD HAVE HAD THIS TYPE OF PROBLEM TO BEGIN WITH. THE CAR SHOULD HAVE BEEN FIXED FOR FREE. I DO NOT KNOW WHETHER OR NOT I WILL KEEP THE CAR AFTER HAVING HAD THIS TYPE OF PROBLEM WITH IT.

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