NHTSA Complaint #10359948 — 1997 MERCURY TRACER

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10359948
Vehicle	1997 MERCURY TRACER
Component	SUSPENSION:REAR
Date of Incident	October 10, 2010
Date Filed	October 11, 2010
Mileage	181,675 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

1997 MERCURY TRACER TRIO VIN [XXX] MY WIFE AND I BOUGHT THIS CAR FROM WANTED AUTO SALES IN WORLEY IDAHO. MY WE HAVE A ONE YEAR OLD DAUGHTER. WE HEARD A NOISE FROM THE REAR OF THE CAR. MY WIFE THOUGHT WE WERE BOTTOMING OUT. I CAME TO DISCOVER THAT BOTH REAR FACTORY STRUTS THE COIL SPRINGS WERE BROKEN NEAR THE BOTTOM OF THE STRUT HOUSING. IT LOOKS LIKE THE METAL HAS JUST FRACTURED AND FAILED. THE COILS MATERIAL MUST BE DEFECTIVE AND NOT UP TO SPECS FROM FORD THIS IS CLEARLY A FORD DEFECT. THIS IS A HUGE SAFETY CONCERN FOR US WITH A ONE YEAR OLD IN THE CAR. WE ARE NOT HAPPY IF THIS COULD COST THE DEATH OF A CHILD BECAUSE OF A UNSAFE CONDITION. THE CAR IS NOT NEW BUT THE SPRINGS SHOULD LAST THE LIFE OF THE CAR NOT BREAK LIKE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

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