NHTSA Complaint #709141 — 1998 MERCURY MYSTIQUE

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	709141
Vehicle	1998 MERCURY MYSTIQUE
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	July 18, 1999
Date Filed	July 25, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

FORD CAN'T SEEM TO FIND A PROBLEM, THEY HAD MY CARE FOR 3 DAYS AND GAVE IT BACK TO US, ON THE WAY HOME FROM DEALER CAR CUT OUT TWICE (STALLED WHILE DRIVING). CALLED FORD NEXT DAY HAD IT TOWED AGAIN, STILL IN SHOP, I HAD CAR FOR 1 1/2 DAYS WHEN THIS HAPPENED. FORD CAN NOT FIND A PROBLEM...AND AS IF THIS DATE HAS DONE NOTHING TO RECTIFY IT. WE CAN NOT ACCEPT A CAR THAT STALLES OUT WHILE DRIVING WE HAS 2 SMALL CHILDREN THAT RIDE IN THE BACK OF THIS CARE, EACH OF THE 5X'S THIS CAR STALLED OUT MY CHILDREN WERE IN THE CARE...WE CAN NOT CHANCE THIS...

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