NHTSA Complaint #564371 — 2000 FORD WINDSTAR VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Complaint Details

ODI Number	564371
Vehicle	2000 FORD WINDSTAR
Component	VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Date of Incident	September 1, 2001
Date Filed	March 7, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

CONSUMER RECEIVED SAFETY ISSUE NOTICE, RECALL#01V261000, ABOUT WIPER MOTOR COVER FROM FORD AND OBTAINED THE NEW WIPER MOTOR COVER FROM THE DEALER. THE WIPERS FAILED TO OPERATE WHEN FIRST GETTING INTO COLD CAR. AFTER CAR WAS WARMED UP AND RUN FOR A TIME, WIPERS WOULD BEGIN TO OPERATE, CONSUMER TOOK VEHICLE TO THE DEALER AGAIN AND FIRST THEY REPLACED THE SWITCH AND THEN REPLACED WIPER MOTOR AGAIN. CONSUMER IS STATING THAT THE WIPER MOTOR FUNCTION OPERATION WAS THE RESULT OF FAULTY ENGINEERING BY FORD MOTOR COMPANY. CLEARLY, WATER ENTERED THE WIPER MOTOR COVER BEFORE CORRECTIVE REPAIR WAS INITIATED AND POSSIBLY NOT REMOVED BY THE DEALER. CONSUMER IS EXPECTING A REFUND FROM MANUFACTURER.*YD

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