NHTSA Complaint #10461932 — 2000 FORD WINDSTAR

I HAVE HAD TO REPLACE THE WIPER MOTOR IN THIS VEHICLE TWICE SO FAR AND NOW IT HAS MALFUNCTIONED AGAIN AND I WILL NOW NEED TO REPLACED IT AGAIN. THAT MAKES FOUR WIPER MOTORS IN ONE CAR. FORD DISAVOWS ANY RESPONSIBILITY FOR THIS IN MY WINDSTAR, EVEN THOUGH IT HAS RECALLED THIS MOTOR IN OTHER 2000 WINDSTAR'S. I DON'T UNDERSTAND WHY THEY WON'T BE RESPONSIBLE FOR MINE. IT DOES ALL THE THINGS LISTED IN THE RECALL OF 2001, LOSES INTERMITTENT, FAILS TO WORK AT ALL, TURNS ON WHEN I HAVE IT IS ON "OFF," AND ONCE, IT EVEN CAUGHT ON FIRE WHEN IT WAS TURNED OFF AND NOT IN USE. NEEDING 4 NEW WIPER MOTORS IN ONE VEHICLE IS CLEARLY A DESIGN OR MANUFACTURING PROBLEM. THIS VEHICLE CLEARLY SHOULD HAVE BEEN INCLUDED IN THE 2001 RECALL FOR THIS VERY PROBLEM. HOW CAN I MAKE FORD TAKE RESPONSIBILITY AND FIX THIS REPEATED PROBLEM ONCE AND FOR ALL? THANK YOU. *JB