NHTSA Complaint #561063 — 2002 GMC ENVOY

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM issue reported to NHTSA

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Complaint Details

ODI Number	561063
Vehicle	2002 GMC ENVOY
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Date of Incident	April 5, 2001
Date Filed	May 30, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

CONSUMER IS NOT SATISFIED ABOUT HOW RECALL REPAIR (01V126000) WAS HANDLED, HE HEARD THE RECALL INFORMATION ON THE NEWS, BUT JUST TO CONFIRM THAT HE HAD HEARD CORRECTLY HE CONTACTED HIS DEALERSHIP BUT WAS TOLD THEY KNEW NOTHING OF A RECALL SO CONSUMER CONTINUED TO DRIVE VEHICLE THAT SAME DAY, THE NEXT DAY CONSUMER RECEIVED A CALL FROM DEALERSHIP ABOUT THE RECALL AND ADVISED CONSUMER TO NOT DRIVE VEHICLE AND THE VEHICLE WOULD BE TOWED IN AND A RENTAL CAR WOULD BE SUPPLIED AT NO CHARGE TO THE CONSUMER, HOWEVER CONSUMER STATES HE WAS INCONVENIENCED DUE TO THE FACT DEALERSHIP KEPT HIS VEHICLE FOR OVER 3 WEEKS. *JB

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