NHTSA Complaint #897802 — 2002 GMC ENVOY

TIRES ON FRONT OF VEHICLE HAD STEEL BELTS COMING OUT. ALSO, THERE WAS A RECALL ON VEHICLE WHICH DEALER DID NOT TELL CONSUMER. RECALL WAS TO INSPECT AND REPLACE FRONT LOWER CONTROL ARM BRACKETS. CONTACTED DEALER ABOUT TIRES AND DEALER URGED CONSUMER TO BRING VEHICLE IN. AFTER DEALER LOOKED AT TIRES, WOULD NOT LET CONSUMER DRIVE VEHICLE. DEALER STATED IT WAS UNSAFE. *AK THE CONSUMER REPORTED THAT THE FRONT TIRES WERE WORN EXCESSIVLY. THE DEALER REPLACED BOTH FRONT TIRES. MICHELIN SIZE 17, DOT NUMBER RM3KTD2CX. *YH