NHTSA Complaint #559311 — 2000 CHEVROLET SUBURBAN

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	559311
Vehicle	2000 CHEVROLET SUBURBAN
Component	VEHICLE SPEED CONTROL
Date of Incident	March 1, 2000
Date Filed	October 16, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHILE CRUISE CONTROL IS IN OPERATION AT SPEEDS BETWEEN 55 AND 70 MPH, THE TRANSMISSION WILL DOWNSHIFT INTO SECOND GEAR AND RAPIDLY ACCELERATE VEHICLE, CAUSING THE REAR OF THE VEHICLE TO SWERVE AND ON ONE OCCASION CAUSED INTHE VEHICLE TO LOSE TRACTION, CONSUMER WAS INFORMED IN MAY OF 2000 THAT THE DEALERSHIP HAD CONTACTED CHEVROLET WHO STATED THEY WOULD CORRECT THE PROBLEM BY WRITING A NEW COMPUTER PROGRAM FOR THE CRUISE CONTROL, HOWEVER CONSUMER WAS LATER TOLD THAT THIS WAS NOT GOING TO HAPPEN, CONSUMER IS REQUESTING THAT VEHICLE BE REPAIRED OR REPLACED AND IF THAT CAN NOT BE DONE CONSUMER REQUESTS TO BE REFUNDED FOR THE ENTIRE PURCHASE PRICE. *SLC

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