NHTSA Complaint #11021301 — 2000 CHEVROLET SUBURBAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11021301
Vehicle	2000 CHEVROLET SUBURBAN
Component	STRUCTURE:BODY
Date of Incident	November 15, 2004
Date Filed	September 3, 2017
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT

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