NHTSA Complaint #11719767 — 2025 TOYOTA SIENNA HYBRID

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11719767
Vehicle 2025 TOYOTA SIENNA HYBRID
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Toyota issued a recall due to suspected second row seat welds failing in a crash on October 7, 2025, with Safety Recall Notice mailed beginning of December 2025, and has not offered a remedy. The suggestion of not having anyone sit in the second row for over four months now is absurd and warrants investigation. We purchased the van with needing the space to occupy 5+ passengers and are not able to have all passengers sit in the third row. Using third row is inconvenient for car seats and parents in their mid [XXX] . This is complete negligence by Toyota. Keeping the van on a dealer lot for months on end will be bad for batteries, brakes and rotors. With no timeline for a remedy and by doing a welding repair it may cause future issues with the van from rust prevention, electronics and etc. We noticed unusual vibrations from 2nd row seats both with car seats in place and with just grocery bags within the 1st week of driving the van back in July 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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