NHTSA Complaint #11719721 — 2024 HONDA PROLOGUE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11719721
Vehicle 2024 HONDA PROLOGUE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Vehicle Information Year: 2024 Make: Honda Model: Prologue Purchase Date: February 10, 2025 Mileage at Time of Issue: Approximately 40,654 miles Date Problem Occurred: February 19, 2026 Complaint Description: I purchased a brand-new 2024 Honda Prologue on February 10, 2025. On February 19, 2026, I received a warning message on the dashboard that stated “Service High Voltage System.” At the time the warning appeared, the vehicle had approximately 40,654 miles on the odometer. This warning concerns me because the high-voltage system is a critical component of the vehicle’s electric power train. A malfunction in this system could potentially affect the vehicle’s ability to operate safely, charge properly, or maintain normal performance. Since this is an electric vehicle, any issue with the high-voltage system could create a safety risk, especially if the vehicle were to lose power or fail while driving. I am submitting this complaint so the issue can be documented and investigated in case other 2024 Honda Prologue vehicles experience the same problem. At the time of submitting this report, I am not aware of a recall addressing this issue. I will be taking the vehicle to a Honda dealership for inspection and will keep records of any diagnosis, warning codes, or repairs related to this problem.

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