NHTSA Complaint #11718703 — 2021 TOYOTA CAMRY UNKNOWN OR OTHER

Complaint Details

ODI Number	11718703
Vehicle	2021 TOYOTA CAMRY
Component	UNKNOWN OR OTHER
Date of Incident	November 28, 2025
Date Filed	February 18, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

2021 Toyota Camry Transmission failure. On November 28th, 2025, my car started doing a hard shudder. I pulled over, then turned my car off. When I started my car back up, it would only drive in reverse but not forward. I had my car towed to a Toyota dealership and explained to the man at the front desk what happened. The guy went to talk to the mechanic then came back and told me that the mechanic said that there is no need to do a diagnostic test and that I just need to get another transmission. Toyota never bothered to look at my car but gave me a quote for almost $8,000, then preceeded to tell me that they may not even be able to get the transmission at all. Now, I have a car that I'm still paying for and can't drive.

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