NHTSA Complaint #11700006 — 2021 TOYOTA CAMRY

Purchased this vehicle at a big dealership and driving noticed glaring across the windshield try washing not helping took vehicle to glass shop that told me windshield damaged from rock chips and was pitted all the way through and could not be repaired has to be replaced dealership refuses to replace even though it has glare in sunlight and impairs my vision when driving The custom relation manager said it would have to be shattered or cracked before they would fix she referred me to go to a tint shop to have inside tint installed to help with the glaring that’s a negative because that can make it worse for seeing this damage was not disclosed during sale so this falls under deceptive sale practice and this is bad business the vehicle has car fax report and was a commercial vehicle so this all makes sense why the windshield is as bad as it is also dealership told me to contact my insurance and deal with it that way this is a safety issue when driving and the sun makes it glare and hard to visibly see I want the dealership to take responsibility for this repair since it wasn’t disclosed to me at time of sale this purchase was done November 5 2025 it’s only been a couple weeks Also when I purchased this vehicle the first day of driving I noticed wrong tire speed rate was on car the vehicle calls for 95 H and it had 95 T which is a lower speed rate and is a safety issue as well on 11/11/25 I replaced out of my pocket and put four tires with proper speed rate for that vehicle I’m demanding to this dealership for reimbursement on that as well… Safelite glass did estimate on windshield and I purchased proper tires at big chief