NHTSA Complaint #11718423 — 2025 TESLA MODEL S

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11718423
Vehicle 2025 TESLA MODEL S
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The power train of my 2025 Model S failed similar to failure of 7-6-25 which I previously reported to NHTSA (complaint #11718413) and Tesla. Upon getting into my car on 2-7-26 and putting it in reverse, several alert messages displayed including "stability control disabled, traction control disabled, and emergency braking unavailable". I drove 1/4 mile to a safe area to call Tesla roadside assist, since my steering was noticeably degraded in real time and the car was not safe to drive. The car was towed to the nearest Tesla service center. Tesla made statements on their service report attached here, that this is a "known characteristic of the vehicle" and that if it happens again I should, "exit the car, let the car go to sleep and then once the vehicle is awakened the alert will not be present and it will operate normally". That is not a valid solution, and even though they told me they found nothing wrong when they looked at the car two days later on 2-9-26, I had walked away from the car for more than an hour on 2-7-26 when this happened and the alerts were still there. The tow truck driver who arrived three hours later also saw them and noticed the degraded steering when he drove it. Tesla's solution stated on their service report is not valid or safe. This issue has happened twice in seven months on this car of mine and it needs serious engineering attention.

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