NHTSA Complaint #11718413 — 2025 TESLA MODEL S
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11718413 |
| Vehicle | 2025 TESLA MODEL S |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The power train of my 2025 Tesla Model S failed. As a result, the car had several systems alert on my console that they were "unavailable" or "degraded", and in addition to the alerts I experienced their loss or degradation in real time. This included braking, steering, stability control, and traction control. Normally you don't have to hold the brake pedal down at a stop light on this electric vehicle, but when the failure occurred my car was rolling backwards at the stop light and so I had to hold down the brake. Also, steering was noticeably degraded and not stable. The car was also exhibiting behavior similar to a stuck accelerator whereby even with my foot off the accelerator the car would not slow up. Tesla had to tow my car to their nearest Tesla service center, and they replaced the front body controller and the battery controller which took three days. There were no warnings whatsoever or anything relating to the power train that were peculiar prior to this incident. It occurred all of a sudden after getting into my car and putting it in reverse to back out of a parking spot. I was then bombarded with several alert messages as mentioned above and drove only about half a mile until I pulled into a parking lot and called Tesla for roadside assistance as the car was obviously not safe to drive.
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