NHTSA Complaint #11717973 — 2019 FORD EDGE

The transmission/torque converter completely failed after being maintained while driving on the highway without any warning. The transmission began jerking and bucking, almost sending me into the oncoming lane while driving. Coupled with the lane departure avoidance system automatically turning my wheel, the vehicle became uncontrollable. Even though i removed my foot from the gas an tried braking, the transmission would not disengage for a few seconds causing me to almost lose control of the vehicle. Then the transmission just gave out and I was unable to pull off some where safe without issue. There were no warnings on the vehicle, no lights, nothing signaled an issue until after i was able to get the car to stop at the side of the road. The vehicle had to be towed due to not being able to drive at all. It has been inspected and I have been told the transmission just completely went out, possibly due to a leak in the linkage I was not aware of, and was not caught during my last inspection/ fluid change. Multiple items failed on the vehicle including the recently recalled back up camera/sensor issue that I was never advised about by the manufacturer.