NHTSA Complaint #11716458 — 2019 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11716458
Vehicle 2019 FORD EDGE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

We are having transmission issues with our 2019 Ford Edge. Sudden shifting, very jerky. The opposite of a smooth performing transmission. You step on the gas, you hear the RPM's going but it doesn't want to go. Then all of the sudden it shifts while the rpm's are elevated and then jerks you. It seems like this is really bad for the transmission and making things worse. I don't know if this is necessarily a safety issue but it definitely would be if trying to merge onto a major highway, driving up a hill, or my wife got stranded somewhere that is not safe. This is my wife's car and I'm not sure what to do but in my opinion it not safe do these concerns.

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