NHTSA Complaint #11717875 — 2024 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11717875
Vehicle 2024 RAM 1500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The driver sun visor pivot arm broke while driving in very heavy traffic, and merging lanes. This cause my view forward to be complete blocked for several seconds until I could get it back into a position to successfully fold it back to its storage position. During this time I could not see any traffic, and had to turn my attention to the sun visor so to return my view of the highway. In my opinion, this put me and other drivers at risk because of 1) the period of time to remove the visor from blocking my sight, and 2) the inability to use this safety feature when it is needed. I have a video of the sun visor and how it blocked my view, but cannot upload it. Please observe closely the plastic where the sun visor retention happens, and broke. Without a design change, this will happen again. I have owned this vehicle 21 months at the time of the incident described above.

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