NHTSA Complaint #11713851 — 2024 RAM 1500
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11713851 |
| Vehicle | 2024 RAM 1500 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
My vehicle is equipped with an automatic engine stop/start feature that shuts off the engine when the vehicle is stopped, as well as an eTorque system intended to assist with initial acceleration. While stopped at an intersection with a slight downhill grade (foot fully depressing the brake pedal), the auto stop/start feature engaged and the engine shut off. When I released the brake to make a right turn, neither the engine nor the eTorque system reengaged. As a result, the vehicle rolled forward under its own momentum into oncoming traffic. I immediately reapplied the brake to stop the vehicle. At that point, the vehicle unexpectedly shifted itself into Park, even though the engine never restarted. I then pressed the ignition button to turn the vehicle off and back on in order to restart the engine. After restarting, I was able to shift into Drive and move into the traffic lane just in time to avoid a collision. A crash was avoided only because oncoming vehicles were able to change lanes to avoid striking my vehicle. At the time of the incident, the vehicle had more than one-third of a tank of fuel, fewer than 33,000 miles, and has been serviced exclusively at the dealership. This incident occurred at the intersection of Riverbend Road and Park Road in Charlotte, North Carolina.
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